Job Description

Our Pharmacy Team have an exciting opportunity for an individual with previous experience or training in Pharmaceutical Sciences to join their Pharmacy Homecare Service as a Pharmacy Assistant Technical Officer

Homecare and Dispensary is a varied role which spans across a number of different work areas within the department. This is a developmental post with opportunity for further training.

***Job Share applicants welcome***



Main duties of the job


The role involves a variety of pharmacy support duties, including

  • Within the dispensary setting, labelling, assembling, preparing and dispensing medicines, stock control, dispensing of controlled drugs and receipt of prescriptions.
  • Maintaining data and systems and records.
  • Delivery of requests for pharmaceutical products across the Trust by the dispensing and issuing of prescriptions, signed orders and controlled drugs orders.


About us


The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

Our aim is to aspire to deliver world class patient care, and we want talented, dedicated and passionate people to help us achieve this.

Our continued success is accomplished through the skills and expertise of our staff, which is underpinned by our values: Friendly, Caring, Excellence, Professional and Respect.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of staff benefits on offer.



Job description

Job responsibilities


  • Supporting the pharmacy homecare team with any clerical and administrative tasks.
  • Communicate trust staff of all levels including staff in finance, clinical teams, and Homecare providers.
  • Ensuring invoices relating to the Homecare services are processed in a timely manner in accordance with pharmacy Standard operating procedures and suppliers terms and conditions.
  • Investigate routine queries, aid and advice as necessary to homecare companies, patients and Trust staff. Referring all complex queries to senior colleagues.
  • Receive prescriptions for homecare medicines and enter details onto spreadsheet following current Standard Operating Procedures for Homecare.
  • Use the Blueteq system to check that all prescriptions have funding in place before processing and consult with clinical teams to resolve any funding issues when necessary.
  • Maintain a funding spreadsheet and inform prescribers if funding is expiring and will need renewing.
  • Request repeat prescriptions for homecare medicines by communicating with other departments within the trust by phone or e-mail.
  • Maintain records either manual or computerised in a clearly defined filing system, which allows easy access for other users.
  • To assist with Lead Homecare Technicians duties during absences.
  • To undertake any other duties within reason as requested by Pharmacy homecare technician or Homecare Pharmacist.
  • Ensure prompt and accurate payment of invoices as needed, escalating discrepancies where appropriate.
  • To provide a variety of pharmacy support duties to the dispensary involving labelling, assembling, preparing and dispensing medicines, stock control, dispensing of controlled drugs and receipt of prescription


GENERAL1. Complying with all Trust and departmental policies and standard operating procedures on a daily basis.

2. Participating in departmental rotas for weekend working.

3. Undertaking such duties as may be required to maintain a safe and effective pharmacy service.

4. Participating in audits and project work as required by medical, nursing and pharmacy staff.

5. Be committed to maintaining a high-quality service to patients.

6. Being able to deal with distressed patients and carers and being sensitive to their needs.

7. Accurately input data into the pharmacy computer system, ensuring own computer transactions are performed accurately, maintaining stock levels and quality of data.



Person Specification



  • Knowledge and experience underpinned by training equivalent to NVQ level 2 Pharmaceutical Sciences as recognised by the General Pharmaceutical Council or willingness to complete on appointment
  • GCSE English grade C / level 4 or above
  • GCSE Mathematics Grade C / level 4 or above
  • Competent in use of IT


  • NVQ Level 3



  • At least one year's experience in an administrative role.
  • Customer Care experience
  • Experience using Microsoft Office packages


  • Previous NHS experience
  • Previous Pharmacy experience

Skills and Competencies


  • Accurate dispensing skills
  • Strong interpersonal skills
  • Excellent written and verbal communication skills using plain English
  • The ability to listen effectively and to provide clear, concise, accurate information
  • The ability to prioritise workload when working under pressure and using own initiative.
  • Maintain confidentiality of information at all times
  • The ability to recognise professional and personal limitations referring to appropriate person when necessary
  • The ability to be flexible and adaptable to the service needs
  • Willing to undergo advanced training i.e. NVQ Level 3 as recognised by the General Pharmaceutical Council


  • Corporate approach
  • Previous work experience of:- Dealing with customers Hospital environment
  • Dispensing skills



  • Ability to work as part of a team but also independently.
  • Demonstrate sensitivity to the needs of colleagues and patients.
  • Ability to deal with difficult people in person and on the phone
  • Ability to maintain professionalism at all times when assisting in providing a Pharmacy service
  • Willing to undertake new roles and responsibilities and demonstrating the ability to be flexible and adapt to change
  • Presentable in professional setting
  • Attention to detail


  • Able to work unsocial hours when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust


The Robert Jones and Agnes Hunt Orthopaedic Hospital




SY10 7AG


Employer's website (Opens in a new tab)



Yearly based


England , United Kingdom

Job Overview
Job Posted:
11 months ago
Job Type
Full Time
Job Role

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Location (England , United Kingdom)